Change governance, done right
Every change your business makes: governed, evidenced, audit-ready.
ChangeGate is the system of record for business, operational and IT change: a structured, auditable trail of what changed, who approved it, what was assessed, and whether it worked.
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Built for growing SMEs and established enterprises alike. Aligned to ITIL 4, adaptable to any change your organisation governs, and ready for SOC 2, ISO 27001, TISAX and your next audit.
Request
Impact Analysis
Approval
Planning
Execution
Hypercare
PIR
Closure
CHG-2291
Payroll system upgrade, phased rollout
Risk score 9 / 25
Linked Assets: Payroll platform · HR master data · 3 legal entities · Finance GL integration
CHG-2304
Customer data migration to new CRM
Risk score 17 / 25
Linked Assets: CRM · Customer master data · Order-to-cash · 12 integration endpoints
CHG-2318
Site security system upgrade, all sites
Risk score 21 / 25
Linked Assets: Access control system · 6 sites · 420 badge readers · Visitor management
The problem
Change is happening everywhere in your business. Almost none of it is governed.
Spreadsheets and email chains
Change requests scattered across inboxes, chat threads and shared sheets, with no single source of truth for what’s actually happening.
Audit findings you can’t explain
When an auditor asks who approved a change and why, the answer is “we think it was John,” not a record.
IT and operational change live in different worlds
Software deployments get tracked somewhere. Process, site and equipment changes usually get tracked nowhere.
No visibility into risk before it bites
Changes go live without a structured risk or impact assessment, until something breaks and everyone asks how it went unnoticed.
What it is
The governance backbone that sits underneath every change you make.
ChangeGate isn’t a project tracker and it isn’t a help desk. It’s the one place every change: business, operational or technical: becomes structured, auditable evidence: what was requested, what risk was assessed, who approved it, what was tested, and whether it actually worked.
01
Request & approve
Structured change requests, RACI ownership, and CAB voting, so nothing goes live without the right people signing off.
02
Assess & control
5x5 risk scoring, impact analysis, rollback plans and blackout calendars, the controls auditors and operators both expect.
03
Prove & learn
Evidence packs, hypercare monitoring, and post-implementation review, so every change feeds back into how the next one is judged.
Why it matters
Change control is a line item in every audit you’ll ever face.
SOC2, ISO 27001 and TISAX each examine the same thing in different language: can you show, for any change, who approved it, what was assessed, and what happened next. ChangeGate satisfies the change-control requirements auditors check for under each of these frameworks, as a byproduct of how your teams already work, not a project you scramble to assemble once a year.
◉
SOC 2
Satisfies CC8.1 Change Management: evidenced approval, risk assessment and testing on every change.
◉
ISO 27001
Satisfies A.8.32 Change Management: a documented, auditable trail of control, review and outcome.
◉
TISAX
Satisfies Change & Configuration Management controls examined in automotive supply chain assessments.
Beyond business change
Built for business, operational and IT change.
Most change tools stop at business process. ChangeGate goes further with a Lite CMDB, a lightweight configuration record that links every change to the systems, sites, equipment and services it actually touches, so operational and IT teams get the same rigor as everyone else.
CHG-2402 · SAP to D365 Migration
Linked assets: WMS · EDI Gateway · 3 chilled DCs · 240 voice-pick devices · Cold chain monitoring · 42 integration endpoints
Risk score 21 / 25 · Executive CAB approval pending
Lite CMDB
Link changes to systems, sites, equipment and services, without the overhead of a full CMDB rollout.
CAB voting & approvals
Change approval boards for business, operational and IT change, with a full decision trail.
5x5 risk scoring
Consistent, structured risk and impact analysis on every change, regardless of type or size.
Blackout & freeze calendars
Protect peak season, customer-mandated freezes, and critical operational windows automatically.
Rollback & test plans
Every change carries a structured test plan and a rollback plan before it’s ever approved to go live.
Hypercare monitoring
A defined post-go-live window to catch issues early, before they become incidents.
See it before it lands
A calendar of every change about to hit your business.
Most companies don’t have this view. ChangeGate maps every CAB session, SLA deadline, blackout window and change landing across every site, weeks before it happens, so operations, IT and compliance are never caught off guard by something that was always on the calendar.
How it works
One lifecycle. Every kind of change.
01
Request
Submit the change with structured, minimum-required detail.
02
Impact Analysis
What it touches, who it affects, what could go wrong.
03
Approval
The right approvers vote, with reasons captured, not implied.
04
Planning
Test steps, rollback plan and implementation window, agreed up front.
05
Execution
The change goes live, logged against the plan it was approved on.
06
Hypercare
A defined monitoring window to catch problems early.
07
PIR
Did it work? Benefits and outcome, evidenced not assumed.
08
Closure
Closed out with a complete evidence pack, ready for any auditor.
Who it’s for
Built for teams where change is constant and scrutiny is high.
One change, many systems
When a single change touches platforms, sites, suppliers and people, you need to know what it hits before it lands.
Change under external scrutiny
Where a missing approval record is an audit finding, not an inconvenience.
Multi-site and multi-entity operations
Changes that roll out across locations, legal entities or business units, tracked in one place.
Regulated or customer-mandated control
When a framework or a customer contract dictates how change must be approved and evidenced.
FAQ
Questions worth asking before you buy anything.
Get in touch
See what governed change looks like.
Tell us about your organisation, we’ll show you how ChangeGate fits.